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Established in early 2005, I Need Pampering was created to cater for those that demand the very best in gift experience shopping.
All our gift experiences have all been carefully selected from some of the top UK suppliers in the industry, most of them being award winning and innovative, known for their professionalism and expertise. We are continually growing year on year and have thousands of you coming back for more great gifts, so we must be doing something right.
We started in Manchester in early 2005 and we quickly set out about getting some of the local, most exclusive 5* spas on board to send out a message to our customers and set the tone for what we wanted to achieve, this being emphasised by our very first partnership with the 5* Sienna Spa in the Radisson Edwardian Hotel in Central Manchester.
From there, we continued to attain the highest standard of venue as locations such as the Devonshire Arms and Cliveden Estate soon followed suit and joined us on site. We also quickly got involved with globally renowned hotel chains such as Hilton and Marriott and in no time things really took off.
In no small part down to the commitment and hard work of our friendly staff we are constantly on the up and sales are boosted at a rate of 30% each year for the last three years which is a terrific achievement that we are all proud of.
We are a small team that works very hard for one another and most importantly you, the customer. Customer service is what spurs us on as nothing gives us more pleasure than knowing that you guys have enjoyed your experience and knowing that you guys feel safe in coming back to us time and time again.
Our mission statement is a simple one, to deliver the best customer service to accompany the best packages and products the industry has to offer. We know that if you are impressed with your certificate, first of all you are going to remain a regular customer, and secondly, there is no greater tool than word of mouth advertising.
Everything about our website has been carefully researched, thought-out and crafted to the tiniest detail to provide you with a pleasant, easy and exciting shopping experience. Spa days and spa breaks are our speciality with a host of the finest Spa Hotels and resorts in the UK. We also specialise in luxurious boutique hotel breaks and glamorous makeover days.
We are also pleased to say that we are not just bound by the pampering experiences (exquisite as they may be) I Need Pampering has something for everyone varying from exhilarating driving days to delightfully British afternoon teas to the opportunity of some professional studio recording. We have it all.
You can also rest easy when buying one of our experiences because we constantly monitor our customer feedback as this is a good barometer of the quality of packages we have and not only that that, all of us here at I Need Pampering are constantly scouring the country for new and exciting locations for fabulous spa days and hotel breaks for not only you to enjoy but for us too, as we love a bit of pampering as well. Its tiring work providing you guys with the best experiences around. This also lets you know that our locations are tried and tested and have our seal of approval and will no doubt have yours.
Customer feedback is paramount to us. Whether you are buying this gift for yourself or a corporate gift you are guaranteed a fabulous time just remember to tell us about your day. Writing a customer review will earn you I Need Pampering reward points in the same that way that you would when making a purchase.
The I Need Pampering rewards points scheme is designed to allow returning customers access to special offers and discounts on future purchases by redeeming points they attain with each gift experience bought. With this exciting new concept, customers have enjoyed plenty of savings and we take satisfaction in the fact that our customers are returning to us for the best gift experiences in the UK.
I Need Pampering are now also featured with Ideal World Shopping and Ideal World Vitality channels, so look out for even more of our great gift experiences on the TV.
Luxury online shopping has never been easier!